Any spillage should be wiped dry with a soft cloth immediately as there is a chance of staining. Caring for fine furniture is much simpler than most people realize. In most cases, dusting regularly with a clean, soft, lint-free cloth is sufficient. We recommend using a slightly dampened cloth for cleaning wood. Be sure to dry the surface gently after cleaning to avoid water spots. Furniture should be lifted rather than dragged across a finished surface, to change its position.

Avoid exposing your furniture to strong sunlight. Unfiltered ultraviolet (UV) rays will discolor and damage wood, finishes, fabrics, leather, and rugs over time. Controlling relative humidity and temperature is important to the long life of fine wood furniture, leather, and upholstery. Our furniture is already allowanced for natural fluctuations of temperature and humidity. For instance, solid tabletops will expand slightly in the summer and contract in the dryer winter months without any negative effect.

Nail polish remover, hair spray, perfume, potpourri, and, glass cleaner (or any other products that contain solvents) can damage wooden finishes. Do not place these products directly on a wooden surface.

Rubber, cork, vinyl, or plastic products can damage some finishes. Use caution when placing telephones, clocks, and electronics with rubber and plastic footpads on a finished surface because it can react with a lacquer finish. Avoid placing vinyl or cork placemats, and coasters directly on a wood surface. To prevent damage, you may use a protective layer (cotton, linen, or felt cloth) between the object and the finish.

Avoid exposing the furniture finish to items (e.g., laptop, desktop, oven, etc.) creating extreme heat, cold, or moisture. Use protective padding under these items to avoid damaging the finish. Please follow the manufacturer’s instructions carefully when using any product on your furniture.

Avoid placing/keeping furniture in wet and damp places. High moisture often attracts “white-ants” and nothing can prevent them from destroying the furniture. Remember our furniture is termite protected but not white-ants. Sufficient sunlight and airflow can save your furniture.

Any assembly or installation required will be done by the ORO team. After your product is delivered, please inform us and if you face any issues with our furniture to inform our dedicated expert service team will ensure fittings/ installation within 72 working hours.